Location: Western Petroleum Alpha, Singapore
Feedback: IT engineer is a good and knowledgeable person. He helped us to solve the problem of us not being able to use Excel on the bridge computer. Data was also recovered from our cargo control room computer that was infected with virus.
Problems Resolved: Retrieve and recover data from old cargo control room computer. Troubleshoot and repair sluggish performance on master communication computer. Troubleshoot bridge computer inability to recover Excel files.