Fredrik Marine

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Our customers are the core of our business – customer satisfaction is a key driver for Fredrik Marine.

Fredrik Marine’s goal is to establish long-term partnerships with our customers to become your trusted partner. We deliver better quality, service and choice to our clients and customers.

Our customers all have a common characteristic: a need for a reliable communications system, which is an essential part of their business. Communications is the crucial infrastructure that affects the capability of a company, without communications, managers cannot perform their jobs and responsibilities.

Fredrik Marine’s customers include some of the best and trusted maritime organizations with a global presence. Our successes include improving large-scale operations to short consulting engagements.

Read some of the feedback our customers’ provided.

Captain Patryzk W, Master, MV. Condock IV

Location: Drydocks World Singapore

Feedback: T engineer with deep knowledge and very helpful. All problems with satellite and network connection were solved. IT engineer can be recommended for future employment in order to resolve all electronic/PC problems.

Problems Resolved: Faulty network connection to email and bridge PC/laptop. Resolved slow satellite data connection for AmosConnect. Remove viruses.

Captain Than Htunn Oo, Master, M.T Meridiana
Shipyards & Ports

Location: ST Marine Tuas, Singapore

Feedback: Mr Chan updated the anti-virus program, repaired the network cable connection on the bridge  and also configured network shared folders. He was very efficient and served our communication problems very quickly.

Problems Resolved: Deliver and commission bridge computer. Configure network shared folders. Repair intermittent network cable connection on bridge.

Captain Rajesh Todiwan, Master, MT. Bon Atlantico
Commercial Shipping

Location: Western Petroleum Alpha, Singapore

Feedback: IT engineer is a good and knowledgeable person. He helped us to solve the problem of us not being able to use Excel on the bridge computer. Data was also recovered from our cargo control room computer that was infected with virus.

Problems Resolved: Retrieve and recover data from old cargo control room computer. Troubleshoot and repair sluggish performance on master communication computer. Troubleshoot bridge computer inability to recover Excel files.

Captain Aye Ko Ko Soe, Master, MT. Nogogini
Shipyards & Ports

Location: Dumai Port, Indonesia

Feedback: Services are good. Engineer was very co-operative and arrived at vessel within 1 working day after confirmation from shore side.

Problems Resolved: Purge vessel computers of viruses. Purge crew computers and storage devices of viruses. Commission vessel network antivirus system.

Captain Kyaw Swan Htet, Master, M.T. Santrina
Commercial Shipping

Location: West Coast Pier, Singapore

Feedback: Engineer is knowledgeable and helpful. Defective email system was solved in 2 hours. Good.

Problem Resolved: Resolve defective Telaurus email system

Captain Y.C Lee, Master, Alfa Baltica
Commercial Shipping

Location: Raffles Marina, Singapore

Feedback: Nicholas provided excellent service and also instructions in writing on how to prevent future problems in our communications infrastructure.

Problems Resolved: Deliver and configure 3G router firewall on board. Troubleshoot vessel network. Fix Furuno Fleet Broadband Launchpad installation on communications computer.

Captain Patryzk W, Master, MV. Condock IV
Commercial Shipping

Location: Drydocks World Singapore

Feedback: IT engineer with deep knowledge and very helpful. All problems with satellite and network connection were solved. IT engineer can be recommended for future employment in order to resolve all electronic/PC problems.

Problems Resolved: Faulty network connection to email and bridge PC/laptop. Resolved slow satellite data connection for AmosConnect. Remove viruses.

Dion Ryan, 2nd Engineer, SuRi
Yachting & Marinas

Location: Keppel Marina, Singapore

Feedback: IT engineer repaired the navigational computer and helped to procure new PCle serial cards when the current one was found to be defective. Fredrik Marine is good at solving problems in your technical infrastructure.

Problems Resolved: Troubleshoot and Repair Navigational Computer.